Helping Hands Pantry is committed to maintaining robust privacy protections for its users. Our privacy policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our site.
INFORMATION WE COLLECT
We collect non-personal information and personal information. Non-personal information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal information includes your name, phone number, address, and email which you submit to us through our site’s forms to receive services or to donate or volunteer.
In an effort to improve the quality of our services, we track information provided to us by your browser or by our software application when you view or use the site, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to us, the time and date of access, and other information that does not personally identify you. We track this information using “cookies,” or small text files that include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect non-personal information about that user and keep a record of the user’s preferences when using our site, both on an individual and aggregate basis. We may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
HOW WE USE AND SHARE INFORMATION
Personal Information
Except as otherwise stated in this privacy policy, we do not sell, trade, rent or otherwise share for marketing purposes your personal information with third parties without your consent. We do share only necessary personal information with vendors who are performing services for us, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your personal information only at our direction and in accordance with our privacy policy.
In general, the personal Information you provide to us is used to help us communicate with you. We may share personal information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to assist in investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information
We use non-personal information to help us improve our services and customize the user experience. We also aggregate non-personal information to track trends and analyze use patterns on our site. This privacy policy does not limit in any way our use or disclosure of non-personal information, and we reserve the right to use and disclose such non-personal information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another organization, or sale of all or a portion of our assets, your personal information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this privacy policy, and that any acquirer of our assets may continue to process your personal information as set forth in this privacy policy. If our information practices change at any time in the future, we will post the policy changes to our site so that you may opt out of the new information practices. We suggest that you check our site periodically if you are concerned about how your information is used.
HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. We further protect your information from potential security breaches by implementing certain security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our site, you acknowledge that you understand and agree to assume these risks.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this policy and our terms of service at any time. You should periodically check our site and this privacy page for updates.
CONTACT US
If you have any questions regarding this privacy policy or the practices of our site, please contact us by sending an email to info@helpinghandspantry.org.
Last updated: This privacy policy was last updated on 8/6/2024.